Recently I got a chance to travel in emirates airlines from India to the U.S via Dubai. Travelling with emirates was the most rewarding and relaxing airline experience. I have traveled multiple airlines including Jet airways, Lufthansa and Etihad and never felt as good as flying Emirates.
1) Extremely good service.
All the support staff in the airports as well on board the aircraft were extremely polite. They also allowed me to check in my baggage even though they were couple of kilograms overweight without paying extra charges. I had a very bad experience with Etihad, where they penalized me last year for just being one kilogram over on my checkin baggage allowance.The Arab lady ahead of me in the line was allowed to checkin her baggage even though she was 3 kgs over.The support staff on Etihad seemed to give differential treatment based on nationality.
2) Awesome In flight entertainment
Their entertainment system contained a large collection of movies and sitcoms which cannot be matched by another airline I have taken. After the 16.5 hour flight from Dubai to Los Angeles, I felt bad, that I did not have enough time to complete watching what I had planned to watch when the flight started.
3) Delicious Food.
A Middle eastern Airline providing me with a very tasty 'Asian Hindu Meal' floored me completely.I loved that the staff took very good care of my personal preferences.
Emirates left me with such a 'feel good' experience after a 21 hour journey, that they have won my lifelong loyalty and good will.